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All Graduates

All Graduates is a privately owned translation and interpreting agency specialising in providing services to government, community and corporations in Australia.

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Making health literacy for CALD communities a priority

A policy paper recently published by Australian organisation, Ethnic Communities Council of Victoria, supports investments in language services to ensure health literacy is obtained.

Read the ECCV Policy Paper and media release

'An Investment and Not An Expense: Enhancing Health Literacy in Culturally and Linguistically Diverse Communities'   defines 'health literacy' as the degree to which individuals can obtain, process and understand basic health information. The paper shares the true value of effective and accessible communication to Victorian culturally and linguistically diverse (CALD) communities.

Launched on 21 Aug 2012, it focuses on the impact that health literacy has on our CALD communities. By ensuring translation and interpreting services are available, professionals have a much greater chance of ensuring health literacy is achieved for their patients.

Listen to the full SBS podcast

"The authors [of the policy paper]...argue spending more to address the issue would reduce health care costs through the prevention of illness and chronic disease".

The paper also raises the point that policy makers are now seeing the costs associated with the removal of barriers to effective communication as an opportunity. The paper concludes that the investments in language services that are made to ensure effective communication yielded health benefits to the community that far outweighed the initial outlay.

Language services include services such as translation and onsite interpreting, telephone interpreting and video conference interpreting.

There are many organisations, including our clients in Australia, that have chosen to invest in foreign language translations, onsite interpreting, over the phone interpreting and interpreting by video and even destktop publishing and multilingual typesetting to ensure communication is effective for all members of the community.

We have, over the previous decades, provided translation and interpreting services to many health clients including Cancer Council Victoria, Department of Health Victoria, Asthma Foundation, St Vincents Private and United Aged Care.

For further information on translations for community and allied health care, contact our Project Managers on 1300 854 799 or request a call back.



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