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All Graduates

All Graduates is a privately owned translation and interpreting agency specialising in providing services to government, community and corporations in Australia.

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Working with Interpreters at North West BreastScreen

Radiography professional development workshop

12 March 2008


"Talk directly to client with the interpreter in the background"

"Allow time for possible translations"


All Graduates recently sent their Language Consultant to North West Breast Screen (NWBS) at the Royal Melbourne Hospital in Parkville, Melbourne to assist a team of radiographers and staff to enhance their skills in working with Interpreters.

BreastScreen Victoria is part of a national breast cancer screening program for women, which aims to reduce deaths from breast cancer through the early detection of the disease. Jointly funded by the State and Commonwealth governments, BreastScreen Victoria provides free screening mammograms to women who have not otherwise developed breast cancer symptoms or signs.

Dr Uldis Ozolins, an All Graduates Consultant and (Latvian) interpreter, highlighted that one of the challenges an interpreter faces in any medical environment, is the addition of an imposing piece of medical equipment like a large x-ray machine into the interpreting equation. In any interpreting environment communication techniques designed to facilitate accuracy are paramount. These include maintaining eye contact, using dialogue in the first person and speaking in shorter sentences to ensure understanding. Therefore the physical position of the interpreter to allow full eye contact must be negotiated with the equipment in mind.

The importance of the clients being able to express themselves is also important to successful interpreting. The majority of breast screens at the clinic show no adverse symptoms. A small percentage requires a return assessment for the patient which often causes considerable anxiety. Conveying these emotions and concern is necessary as part of the interpreting process.

To close the presentation, the team at NWBS were asked to provide the one key point they would share with a colleague who was new to working with interpreters,

"Talk directly to client with the interpreter in the background" and "[don’t forget to] allow time for possible translations"

For further information about Professional Development Workshops for your business :

Contact: Ismail Akinci, CEO
Phone:1300 854 799


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