Set up a DCJ service profile

If your DCJ division, business unit or team is new to All Graduates, use this single setup process to establish your service profile, accounts and invoicing requirements, and access arrangements.

One setup process

Service profile: your DCJ division, business unit, contacts, locations and expected language-service requirements.
Accounts & invoicing: invoice contacts, cost centre / financial coding, Purchase Order or Service Order requirements, and any reporting or invoice instructions.
Service access: tell us if you also require a Client Portal login or a PIN for the 24/7 automated telephone interpreting service.

Complete the online setup form

Complete the form below and select Prepare email to All Graduates. The prototype will open your email application with the completed request addressed to All Graduates, ready for you to send.

Production implementation
For the live website, the All Graduates IT team can connect this same form to a secure web-form endpoint so the request is submitted directly and received by All Graduates as an email, without relying on the user’s email application.

1. DCJ service profile

DCJ division *

Business unit / service area *

Primary contact *

Contact email *

Contact telephone

Service location(s)

Expected interpreting / translation requirements

2. Accounts & invoicing

Invoice contact

Primary invoice email *

Secondary invoice email(s)

Cost centre / financial code

Purchase Order / Service Order requirement

Matter / reference requirements

Specific invoice wording / supporting-document requirements

Reporting requirements

3. Access and operational requirements

Request Client Portal login credentials
Request a PIN for the 24/7 automated IVR telephone interpreting service

Booking, security, access or practitioner requirements

Please do not include client case details or personal information in this setup form.

Prefer to contact us directly?

Service-profile setupbookingteam@allgraduates.com.au
1300 739 731

Portal login / IVR PIN requestsfeedback@allgraduates.com.au

Already need an interpreter?
You do not need to wait for portal credentials. Email the Booking Team for a planned booking, or use the approved 24/7 automated IVR pathway for immediate telephone interpreting. A PIN is required for the IVR service and can be requested via feedback@allgraduates.com.au.