Technology and Connection Options for Remote Interpreting Services
All Graduates offer telephone and video remote interpreting services on-demand or pre-scheduled in over 150 languages. Break through language barriers, enable successful communication, and engage directly with your stakeholders. Our qualified and experienced NAATI-Certified interpreters offer accurate results, in real-time.
Telephone Interpreting
Telephone interpreting services are available for those clients who require convenient interpreter assistance that integrates with their existing telephony solution.
Telephone Interpreting is available:
Video Interpreting
Video interpreting connects you with your client through a video call where the interpreter can see and hear both parties, ensuring accurate and effective translation.
Video Interpreting is available:
Technology Utilised
- Mobile Applications
- Web Browser
- Human Operator Facilitated
- Automated Calls using an IVR – Call a phone number and enter your Access Code
Technology Utilised
- Mobile Applications
- Web Browser
- Human Operator Facilitated
- Video Conferencing Platforms: Zoom, Microsoft Teams, Healthdirect
On-Demand 24/7
Phone Interpreting
Our panel deliver 24/7 interpreting over the phone and offers fast connect times via phone, browser, tablet or mobile app:
On-Demand 24/7
Video Interpreting
Our panel of interpreters deliver 24/7 interpreting via video and can be requested in your preferred methods:
Phone Interpreting via Mobile Applications
Once your account has been set up, download the Mobile app via the Google Play and App Store.
Recommendations: This is a convenient one-stop app for clients who can use their mobile/iPad/Tablet for work e.g. Home visits
Video Interpreting via Mobile Applications
Once your account has been set up, download the Mobile app via the Google Play and App Store.
Recommendations: This is a convenient one-stop app for clients who can use their mobile/iPad/Tablet for work e.g. Home visits
Phone Interpreting via Web Browser
Request an interpreter via the webportal at allgraduates.au.interpretmanager.com
Recommendations: If you are a client that is regularly at your desktop and requires interpreting in your official location e.g. Conducting formal interviews.
Video Interpreting via Web Browser
Request an interpreter via the webportal at allgraduates.au.interpretmanager.com
Recommendations: If you are a client that is regularly at your desktop and requires interpreting in your official location e.g. Conducting formal interviews.
Phone Interpreting via Human Operator Facilitated Calls
Call our dedicated human operator facilitated number to speak to one of our staff who will ask for the required details and connect you to an interpreter.
Recommendations: You do not need to download any software and programs. You can access interpreting services via any mobile/landline device.
Video Interpreting via Human Operator Facilitated Calls
Call our dedicated human operator facilitated number to speak to one of our staff who will ask for the required details and connect you to an interpreter.
Recommendations: You do not need to download any software and programs. You can access interpreting services via any mobile/landline device.
Phone Interpreting via Automated Calls (Direct Dial IVR)
Call our dedicated IVR number and enter your access code to be connected to an interpreter.
Recommendations: You do not need to download any software and programs. You can access interpreting services via any mobile/landline device.
Video Interpreting Platforms
Video Interpreting is available via Healthdirect, Zoom, and Microsoft Teams – you can request your preferred method in the booking form.
Pre-Scheduled
Phone Interpreting
If you are a current client, please submit your pre-scheduled telephone booking request via the client portal.
If you are not a current client and would like to request a pre-scheduled telephone interpreter, please email us at bookingteam@allgraduates.com.au. Our team will review your request and book an interpreter.
You will be sent a confirmation with the dial-in phone number and meeting/access code.
Pre-Scheduled
Video Interpreting
If you are a current client, please submit your pre-scheduled video booking request via the client portal.
If you are not a current client and would like to request a pre-scheduled video interpreter, please email us at bookingteam@allgraduates.com.au. Our team will review your request and book an interpreter.
You will be sent a confirmation with the video link and instructions.
Interested? Contact Us Today
If you are not a current customer and wish to access interpreting services, please contact us to submit your interest.
If you’re a current customer and would like access to the different connection methods, please contact us.