Act Locally, Speak Globally
Break through language barriers, enable successful communication, and engage directly with your stakeholders. Our qualified and experienced NAATI-Certified interpreters offer accurate results, in real-time.
Telephone Interpreting
Telephone interpreting services are available for those clients who require convenient interpreter assistance that integrates with their existing telephony solution.
Language services via telephone offer several benefits to your organisation:
All calls are managed by human operators (not automated telephony menus)
Our telephone staff understand your requirements
We can offer personalised responses
Our systems can handle both client-originating and user-originating calls
We can service your needs 24/7 including public holidays
We can integrate with your existing processes
We offer a rapid and easy onboarding / commencement process
… and many more options.
Enhance your existing telephone services
Enable onsite multilingual communication via teleconference and
resolve language barriers in ongoing stakeholder interactions.
Telephone Services include:
Onsite Interpreting
Onsite Interpreting services are available for clients in search of interpreters who can personally attend appointments. This is most useful when the help of a telephone interpreter is not suitable, for example when there is material of a sensitive or personal nature.
We service both the public and private sectors including:
Health & Welfare
Legal
Medical
Insurance
Education
Business
Community Services
Not-for-profits
Many more...
Our staff includes specialised interpreters for areas such as commerce and trade, law and policing, engineering and design, allied health, and many other professional areas.
Onsite services include:
Suitable for:
For enquiries about our Telephone Interpreting Services:
Video Interpreting
Offering convenient, market standard video teleconference solutions which comprehensively solve the dilemma when face-to-face communication is crucial. Time scheduling, distances and travel expenses are no longer an impediment.
Book a video interpreting session to see and speak to your client using the following options.
Connect via your smartphone or laptop/desktop computer with camera and audio.
Health Direct
Zoom
Google Meet
Microsoft Teams
Face-to-Face. Anywhere. Anytime.
Click below to learn more.
Or enquire with our video interpreting team for other platforms available bookingteam@allgraduates.com.au
Our video interpreting solution offers several distinct advantages, including:
Video Interpreting is the ideal solution for connecting people separated by geography, while achieving the same degree of nuanced and non-verbal personal interaction offered by face-to-face communications:
Telehealth
As opposed to general video interpreting, Telehealth is designed exclusively for connecting patients and treating physicians/medical professionals.
Medically focused video interpreting.
Responding to the needs of the community, we have produced translated Telehealth
instruction sheets for patients of CALD backgrounds for the video call platform.
The following languages are provided:
Arabic, Burmese, Greek, Indonesian, Italian, Karen, Macedonian, Persian, Simplified Chinese, Spanish, Swahili, Traditional Chinese, Turkish, Vietnamese
Click below to learn more about:
